Frequently Asked Questions
Are the Products free from Phthalates and Parabens?
Yes, our products are free from these toxins.
What if I don't like the scent I bought?
If you don't like the scent you bought, you can return the unused product to us and we would be happy to send you another scent of your choice. Your satisfaction means the world to us!
What are the Products made from?
The products are all made from a soy paraffin blend to give you the best both waxes offer. We also have natural dried herbs and flowers in some of the products as well as food safe dyes/shimmers/sparkles etc.
Do you sell Unlabeled/Private Label Candles?
Yes, we do! For anyone that is looking for unlabeled/private labeled products we can customize wholesale orders for your boutique/storefront/corporation. Please feel free to contact us to discuss options.
Do you make customized scents?
Yes, we can create custom scents on larger quantities of candles/melts. Please feel free to message us about your custom orders.
Are you based in Canada?
Yes, we are based in Stone Mills, Ontario, Canada.
What is your average burn time per candle?
The burn time depends on the size of the vessel purchased. The smaller the vessel the less time it will burn. The smaller vessels we carry burn for approximately 30 hours, if burned with proper candle care. The larger vessels burn even longer an average of 40+ hours.
Do you really donate to Sheltersafe.ca?
Yes, with every product purchased $1 goes to Sheltersafe.ca. We feel strongly about this Project and want to contribute to a great cause.
For any other questions you may have, please feel free to contact us.